Automated Threat Response
Cybersecurity automation for your SaaS
Cover your SaaS even when you’re asleep. Our advanced automation technology stops bad actors in their tracks without any human intervention required — 24/7/365.
Automated Cyber Attack Response
SaaS Alerts automatically responds to detected threats and account compromises, temporarily disabling the account and blocking new login attempts. Automated incident response occurs within minutes of detection and provides detailed forensic logs of compromised data and remediation steps.
“There’s constant security infrastructure in place. When I go offline, I know something else is there to keep an eye on the most critical components. In the morning, I may wake up and see a couple of attempts from hackers — but I know SaaS Alerts has already taken care of them.”
Let’s Look at a Few Real-World Scenarios We See Happen Every Day
Reduce Reaction Time and Minimize Damage
It takes an average of 204 days to detect a cyber security breach, according to a report by IBM. When a breach occurs, every minute counts. Automated threat response solutions greatly reduce reaction time, allowing you to catch — and stop breaches — almost as soon as they happen. For Jerrod Weber, Operations Manager at Simply Support, SaaS Alerts helped shave 95-98% off their response time. And for Chad Holstead, CEO of Business Knowledge Systems, for every phishing attempt they can catch early with SaaS Alerts, the team saves 4-5 hours of work.
“The tool has allowed us to catch a few relatively minor compromises. And when I say minor, it’s because of SaaS Alerts. If we didn’t have SaaS Alerts, those would have been major compromises.”
Jerrod Weber, Operations Manager at Simply Support Inc.
BLOCK SUSPICIOUS LOGINS
With a cyber security automation tool like SaaS Alerts, you can automatically respond to suspicious login attempts — without lifting a finger. Here’s an example of automated threat detection and remediation at work.
New Year’s Eve. Not the time or place an MSP wants to get a client security alert. But that’s what happened to Kirolos Abdalla, CTO of WOM Technology Management Group. Among all the holiday hoopla, he looked down at his phone to see someone had tried to sign into his client’s account … from India.
Luckily, WOM had already set up SaaS Alerts to handle the situation. The SaaS Alerts Unify module establishes what constitutes an “authorized” login. Then SaaS Alerts’ built-in automation blocks any attempts that don’t fit the bill.
Instead of having to scramble to find a laptop on New Year’s Eve, Kirolos simply glanced at his phone and breathed a sigh of relief. Everything was taken care of.
“By the time I saw it, the sign-in was blocked, the password was changed and the risk had been mitigated right away. It would have been a big deal if that automation wasn’t there.”
Protect Clients from Themselves
Multi-factor authentication (MFA) is an important part of SaaS security, but it isn’t foolproof. That’s why cyber incident response tools like SaaS Alerts are so vital. Let’s take a look:
Ding. You know the sound all too well. In this case, it was the sound of an alert from…South Africa?
Reginald “Andre” Andre, CEO of ARK Solvers and a SaaS Alerts partner, knew his client hadn’t traveled overseas and didn’t do business with anyone in South Africa. So why was someone trying to log in to the client’s account from there?
Andre called his client, who said she’d received an MFA alert on her phone. She had plugged in her username and password, and then hit “yes” on the MFA prompt. Unfortunately, that was exactly what the hackers wanted. They cracked her account.
Within 10 minutes, Andre and his team jumped into action. They locked down the account, changed the two-factor authentication and shut down the attack. If it hadn’t been for SaaS Alerts flagging the suspicious login, Andre’s team wouldn’t have known something was wrong until the client’s mailbox started sending spam — or something even more dangerous.
“If we didn’t have SaaS Alerts, we would have lost that client. If the hacker had been able to get all the sensitive data in their emails, OneDrive and SharePoint, and then start sending out phishing emails to our client’s contacts, it would have looked really bad. But we were able to stop it.”
