SaaS Alerts | Blackpoint MDR |
Instantly analyzes vast amounts of data to alert MSPs about unusual user behavior, helping to eliminate threats immediately. | Relies on human analysis for alerts, which can cause delays or missed threats due to manual verification. |
SaaS Alerts | Blackpoint MDR |
Offers customizable rules for automatic threat response, ensuring immediate action against potential attacks. | Uses manual intervention to isolate and stop malicious processes, leading to potential delays. |
SaaS Alerts | Blackpoint MDR |
Allows MSPs to customize tracking activities, alert preferences and security thresholds for a tailored defense. | Limited to manual analysis by agents to identify suspicious activities. |
| SaaS Alerts | Blackpoint MDR |
| Monitors and protects Microsoft 365, Google Workspace, Salesforce, Slack, Dropbox, Okta, Duo and more, as well as most documentation and RMM tools for comprehensive protection. | Monitors and protects only Microsoft 365 and Google Workspace. |
SaaS Alerts | Blackpoint MDR |
Maintains log data for 365 days, enabling in-depth analysis and regulatory compliance. | Keeps log data for only 3 months. |
| Monitoring Capabilities | SaaS Alerts | Blackpoint MDR |
| Continuous monitoring and alerting | ✅ | ✅ |
| Tracking user activity, data breach attempts and file activity | ✅ | ✅ |
| In-depth user behavior analysis to detect insider threats | ✅ | ✅ |
| Monitoring of documentation and RMM tools | ✅ | ❌ |
| Actions aggregated into meaningful events to identify risky behavior | ✅ | ✅ |
| Monitoring RMM connected devices to user behavior | ✅ | ❌ |
| Malicious IP tracking | ✅ | ✅ |
| Shadow IT detection | ✅ | ✅ |
| Automated Remediation Capabilities | SaaS Alerts | Blackpoint MDR |
| Automatic remediation of security events | ✅ | ❌ |
| Fully automated remediation of compromised accounts (or accounts that show evidence of compromise) | ✅ | ❌ |
| Easy elimination of unnecessary guest user accounts | ✅ | ❌ |
| Automated remediation of critical issues including impossible travel, data egress and events outside of the approved location | ✅ | ❌ |
| Automated remediation of IAM and DLP events | ✅ | ❌ |
| Integrations | SaaS Alerts | Blackpoint MDR |
| Professional services automation (PSA) tools | ✅ | ConnectWise PSA only |
| Microsoft 365 | ✅ | ✅ |
| Google Workspace | ✅ | ✅ |
| Slack | ✅ | ❌ |
| Salesforce | ✅ | ❌ |
| Dropbox | ✅ | ❌ |
| Okta | ✅ | ❌ |
| Duo | ✅ | ❌ |
| Amazon Cloud Trail | ✅ | ❌ |
| Reporting Capabilities | SaaS Alerts | Blackpoint MDR |
| Scheduled client reports | ✅ | ✅ |
| Monthly scheduled executive reports for full visibility into clients’ Microsoft 365 environments | ✅ | ✅ |
| Log data maintained for 365 days | ✅ | ❌ |
| Free reports to assist with prospecting clients | ✅ | ❌ |
| Employee activity reporting, including downloading, deleting and sharing files | ✅ | ✅ |
While Blackpoint MDR provides visibility into Microsoft 365 and Google Workspace environments, its reliance on manual detection leads to slower response times. SaaS Alerts offers automated threat detection and remediation, ensuring faster response times to minimize damage and data loss.
SaaS Alerts delivers comprehensive protection for MSPs with automated monitoring, analysis and remediation. It’s the leading alternative to Blackpoint MDR, offering a unified platform that adapts to your needs with greater precision.
The comparisons made on this webpage are only in reference to the functionality of Blackpoint MDR. All information contained herein is based on publicly available information as of October 1, 2024.
