5 Ways SaaS Alerts Helps Watchdog Cyber Cover Their Clients’ SaaS
A breach of any end user can be damaging to a business. But a breach of the Chief Financial Officer’s account? Potentially catastrophic.
Think about all the money and sensitive info they handle.
But this is exactly what happened to one of Watchdog Cyber’s clients. Aaron Gurgul, Watchdog Cyber co-founder and CSO, had repeatedly told the client’s executives and end users they needed to improve their cybersecurity posture.
But they didn’t listen. And you know how that story goes.
The breach was a wake-up call for the client. It was time to get serious about cybersecurity — and listen to their MSP’s advice.
Aaron deployed SaaS Alerts to monitor the business’s end-user behavior and detect unauthorized access. Now everyone sleeps a little better at night.
Here are five ways Watchdog Cyber uses SaaS Alerts to cover their client’s SaaS.
Improve visibility and quickly identify security issues
As soon as Aaron integrated SaaS Alerts, flags started flying. There was an attempted login from Brazil. Another from Croatia. Then another from Nepal.
Aaron had been pushing the client to implement stronger Conditional Access policies for months. But they didn’t listen — until he showed them the data from SaaS Alerts.
When the client’s leadership team saw all of the holes in their environment, they practically begged Aaron to patch the gaps.
Increase MFA adoption
In addition to setting up better access policies — like limiting logins from unapproved geographic locations — Aaron’s clients also took his advice to implement MFA.
(“FINALLY!” said every MSP ever.)
When faced with actual data about all the times they’d almost been breached, the client saw the danger they were in.
Sure, MFA is a minor annoyance. But it’s better than the CFO getting hacked.
Again.
Enjoy nonstop protection
Aaron and his team aren’t robots — they need sleep. With SaaS Alerts running in the background, Watchdog Cyber’s clients are safe 24/7/365.
This continuous monitoring also helps Aaron ensure the data he shares with clients about attempted log-ins or suspicious file-sharing activity is as up-to-date as possible. Those events aren’t from last week; they’re from right now.
“SaaS Alerts helps us prove we’re actually doing what we say we’ll do,” Aaron said. “When we tell a customer we’ll monitor their Microsoft 365 or Google Workspace, SaaS Alerts helps us show real-time data of what’s happening in each account.”
Automatically remediate problems
SaaS Alerts doesn’t just keep watch over suspicious activity. It shuts it down.
Now, when those login attempts roll in from Croatia — or wherever — SaaS Alerts’ machine learning pattern detection locks down the impacted accounts. It also creates instant alerts for Aaron and his team, allowing them to focus on the problems that require more human touch or strategy.
“I’ve loved the Respond module because it automates those low-level tasks that help secure environments — but can be tedious for our team to handle manually,” Aaron said.
Gather important documentation after a breach
In the rare case that a breach does occur, SaaS Alerts helps Aaron clean up the damage.
Through SaaS Alerts’ robust reporting features, he can collect all the evidence his client’s insurance company or legal forensics team needs. (Watch out, cybercriminals. You’re so busted.)
“Having access to all the data in SaaS Alerts helps us piece together what the heck happened if there is a breach,” Aaron said. “That also gives us the best chance to go back and fix the root cause so it doesn’t happen again.”
If you want to see for yourself how SaaS Alerts can improve your monitoring, remediation and reporting capabilities, sign up for a free trial.